Stay organised from site commencement to moving day
This practical workbook helps homeowners track decisions, costs, inspections, defects and handover information throughout construction.
Stage 4: Build & Live
Keep written records, use the approved communication process and make decisions against the drawings, contract, budget and long-term design intent.
- Stay organised from site commencement to moving day
- 1. Establish your construction system
- Key contacts
- 2. Record construction milestones
- 3. Use a site-meeting record
- Meeting details
- Decisions and actions
- 4. Track requests for information
- 5. Control variations
- Variation register
- 6. Track selections and samples
- 7. Inspections and quality checks
- Inspection record
- 8. Practical completion and defects
- Defects register
- 9. Collect your handover package
- 10. Plan the first year in your home
- First month
- Before the defects period ends
- Ongoing
- Final project reflection
1. Establish your construction system
Agree at the beginning:
- Who gives instructions to the builder
- Who can approve costs and changes
- Where drawings and correspondence are stored
- How often site meetings occur
- How requests for information are answered
- How progress photographs are recorded
- How urgent matters are escalated
Key contacts
Role | Name | Contact | Responsibility |
Owner representative | |||
Builder / site manager | |||
Architect | |||
Principal Certifier | |||
Structural engineer |
2. Record construction milestones
3. Use a site-meeting record
Meeting details
- Date:
- Attendees:
- Current programme status:
- Current cost status:
- Work completed:
- Work planned next:
- Safety or access matters:
Decisions and actions
Item | Decision / action | Responsible | Due |
4. Track requests for information
No. | Question | Raised by | Required by | Status |
Good record keeping
Confirm important site conversations in writing. Record the decision, drawing reference, cost, time effect and person responsible.
5. Control variations
Before approving a variation, confirm:
- What is changing and why
- Whether it is required or optional
- The complete price, including margins and tax
- Any effect on the programme
- Whether consultant or approval updates are needed
- Whether another item can be adjusted to protect the budget
- That approval is recorded in writing
Variation register
No. | Description | Cost | Time effect | Approved? |
6. Track selections and samples
Item | Product / finish | Colour | Approved | Needed on site |
External finish | ||||
Flooring | ||||
Cabinetry | ||||
Benchtops | ||||
Paint | ||||
Lighting |
7. Inspections and quality checks
Your contract, certifier and consultant scopes determine who inspects what. Ask early; do not assume every item is inspected by the same person.
Potential checkpoints include:
- Footings, reinforcement and structure
- Waterproofing
- Termite protection
- Insulation and energy measures
- Stormwater and drainage
- Building envelope and flashing
- Balustrades and safety items
- Services testing
- Completion and certification
Inspection record
Date | Stage | Inspector | Outcome / action |
8. Practical completion and defects
At practical completion:
- Walk through systematically
- Refer to the contract documents and approved selections
- Photograph each issue
- Give defects clear locations and descriptions
- Agree who will rectify each item and by when
- Confirm remaining certificates, manuals and approvals
- Understand the defects-liability process
Defects register
Location | Issue | Photo | Due | Complete |
9. Collect your handover package
10. Plan the first year in your home
First month
- Learn how the home responds to sunlight and ventilation
- Set up efficient heating, cooling and hot-water controls
- Read product-care instructions
- Report urgent defects through the correct channel
Before the defects period ends
- Review previously reported items
- Check doors, hardware, sealants and finishes
- Note water-entry, drainage or condensation concerns
- Arrange the agreed defects inspection
- Keep dated photographs and correspondence
Ongoing
- Clean gutters and drainage points
- Maintain external finishes as specified
- Service mechanical systems
- Care for landscape and shading
- Monitor energy and water use
- Keep your handover records together
Final project reflection
- What works beautifully in everyday life?
- Which design decision has made the biggest difference?
- How is the home performing through the seasons?
- What would you approach differently next time?
- May Residential Studio photograph the completed home?
- Would you be comfortable providing a testimonial?
A considered home keeps evolving
Good handover is not the end of the design relationship. It is the beginning of learning how your home performs and supports the way you live.
This workbook provides general organisational information. Follow your project contracts, approvals and advice from appropriately qualified professionals.